- 01 - Introduction
VenueVerse ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, VenueVerse (the "App"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
02 - Information We Collect
We may collect and process the following information about you:
02.1 - Personal Information
• Account Information: To create an account with VenueVerse, we collect your name, phone and email address. We may also collect your birthdate, Facebook photo and gender for your account.
• Billing Information: If you want to purchase tickets, we will collect your phone number. We are committed to making payments as secure and seamless as possible. In order to purchase event tickets, we will ask for your billing and credit card information. We use certain third party processors to collect and store credit card numbers and all transactions are processed through them. While we do not have direct control over your billing and credit card information, we make every effort to keep your information confidential and protected by contracting with trusted third parties who promise to do the same.
• Other Information You May Provide Us: We value your feedback! We may collect other information from you, such as when you call our customer support line, email customer service, text us, use our social media platforms, or otherwise communicate with us.
02.2 - Usage Data
We may also collect information about how the App is accessed and used ("Usage Data"). This Usage Data may include information such as your device's Internet Protocol address (IP address), browser type, browser version, the pages of our App that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
02.3 - Information We Get From Your Us of Our Services
• Device Information: We receive information from your devices, such as your hardware model, operating system version, unique device identifiers and mobile network information.
• Log Information: To help us understand how you use our Site, we automatically collect log information such as the browser you use, the number of times you visit, the pages you view and your IP address.
• Location Information: In order to source the best events in your geographic area, our Services automatically collect your geolocation. If you wish to stop the automatic collection of your geolocation, you can do so by changing the privacy settings on your browser and/or mobile device.
• Cookies: We use cookies to help enhance your user experience. A "cookie" is a small file that does not contain personally identifiable information and is saved on your computer or mobile device. You can elect to delete or disable such cookies by changing your browser settings. We do not allow third parties to access or use our cookies.
03 - How We Use Your Information
We use the information we collect in the following ways:
• Helping you find nightlife events, purchase event tickets and book table reservations;
• Offering rewards or discounts for our Services;
• Responding to your questions;
• Sending you emails related to our Services or information we think may be of interest to you;
• Delivering the Services you request and processing transactions and billing;
• Contacting you for feedback about our Services;
• Notifying you of technical updates or changes in our Terms of Service or this Privacy Policy;
• For our business purposes, such as for data analysis, improving our Services and determining the effectiveness of our marketing campaigns; or
• For any other purpose for which the information was collected.
04 -Sharing of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:
• To a Venue for the purpose of getting you on a guest list or skipping the entry line;
• To our trusted third party providers who perform services on our behalf, including credit card processing, ticket sales, file storage and email delivery services, but only to the extent such information is necessary to perform such services;
• In the aggregate, so that such information cannot be identified as you, to provide statistical information, analyze and develop our marketing strategy and further improve our Services;
• If we are required to do so by law in response to valid requests by public authorities (e.g., a court or a government agency), in connection with litigation, a crime, or to protect personal property, the public, or our Services;
• In connection with a sale, merger or corporate change; or
• With your prior consent.
05 - Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
06 - Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
• Access: The right to access and request a copy of the information we hold about you.
• Correction: The right to request that we correct any inaccuracies in your personal data.
• Deletion: The right to request the deletion of your personal data.
• Restriction: The right to request the restriction of processing your personal data.
• Objection: The right to object to the processing of your personal data.
• Portability: The right to request the transfer of your personal data to another party.
• To exercise any of these rights, please contact us at info@venueverse.app.
07 - Change of This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy.
